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	<title>unfrown.com &#187; Kindness</title>
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	<description>Little Things to Make you Smile</description>
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		<title>Acts of Kindness</title>
		<link>http://www.unfrown.com/2008/11/23/acts-of-kindness/</link>
		<comments>http://www.unfrown.com/2008/11/23/acts-of-kindness/#comments</comments>
		<pubDate>Mon, 24 Nov 2008 04:43:03 +0000</pubDate>
		<dc:creator>Unfrown</dc:creator>
				<category><![CDATA[Kindness]]></category>
		<category><![CDATA[random acts of kindness]]></category>

		<guid isPermaLink="false">http://unfrown.com/?p=105</guid>
		<description><![CDATA[Yesterday&#8217;s post got me thinking about kindness.
Why is it that &#8220;kind&#8221; people often seem to be happy?  Is it simply that happy people are kind by nature, or does performing kind deeds lead to happiness?
I did a little research and learned that there is a well-documented &#8220;helpers high,&#8221; characterized by an initial euphoria followed [...]]]></description>
			<content:encoded><![CDATA[<p>Yesterday&#8217;s post got me thinking about kindness.</p>
<p>Why is it that &#8220;kind&#8221; people often seem to be happy?  Is it simply that happy people are kind by nature, or does performing kind deeds lead to happiness?</p>
<p>I did a little research and learned that there is a well-documented &#8220;helpers high,&#8221; characterized by an initial euphoria followed by a prolonged state of calm, that ensues after performing a kind deed. Kind acts have also been shown to decrese stress, decrease manifestations of stress-related illnesses, improve emotional well-being, and even reduce physical pain!</p>
<p>So why aren&#8217;t more people jumping on the kindness bandwagon?</p>
<p><a href="http://www.actsofkindness.org" target="blank"><img class="alignleft size-medium wp-image-112" style="padding:8px " title="random-acts-of-kindness" src="http://unfrown.com/wp-content/uploads/2008/11/random-acts-of-kindness.jpg" alt="Random Acts of Kindness Foundation logo" width="100" height="100" /></a>Well, as I investigated further, I learned that there is, in fact, an actual 501(c)3 foundation, established in 1995, that inspires people to practice kindness and to “pass it on” to others!  <a href="http://www.actsofkindness.org" target="blank">The Random Acts of Kindness™ Foundation </a>provides free educational and community ideas, guidance, and other resources through their website at <a href="http://www.actsofkindness.org" target="blank">www.actsofkindness.org</a>.</p>
<p>They have compiled huge PDF documents with specific ideas on how you can spread kindness in your world. They have suggestions for individuals, groups, families, communities, and businesses, and even for specialized groups such as shut-ins, gardeners, cooks, etc.</p>
<p>With Thanksgiving approaching, the topic seemed quite relevant, and I thought I would share a few of their great ideas on how you can spread a little kindness this holiday season.</p>
<ul>
<li>Call loved ones just to say “I love you” or to tell them what you appreciate about them.</li>
<li>Create or donate floral arrangements for a senior center, nursing home, police station, hospital, or the homebound.</li>
<li>Smile and say “hello” to someone you don’t know.</li>
<li>Call someone who doesn’t drive, and invite him or her out to lunch or a movie.</li>
<li>Help someone struggling with heavy bags.</li>
<li>Call or write to someone you haven’t spoken to in a long time, just to say you’re thinking about them.</li>
<li>Ask your children to go through their toys and donate some of them to children who are less fortunate.</li>
<li>Save coupons and send them to the commissary for military families to use overseas. They can use coupons expired up to six months.</li>
<li>“Adopt” a family, child, or senior citizen and spend time with them.</li>
<li>Call an animal shelter and find out what donations they need. Collect things like treats, food, first aid supplies, toys, cat litter, and blankets for the homeless animals.</li>
<li>Visit a neighbor and help him or her prepare for the holidays.</li>
</ul>
<p>These are just a few ideas, but I bet you can think of others.  Your challenge this week is to perform at least one random act of kindness as you celebrate the holiday.</p>
<p>I bet it will make you feel great!  <img src='http://www.unfrown.com/wp-includes/images/smilies/icon_smile.gif' alt=':-)' class='wp-smiley' /> </p>
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		<title>Customer Service</title>
		<link>http://www.unfrown.com/2008/11/22/customer-service/</link>
		<comments>http://www.unfrown.com/2008/11/22/customer-service/#comments</comments>
		<pubDate>Sun, 23 Nov 2008 04:45:31 +0000</pubDate>
		<dc:creator>Unfrown</dc:creator>
				<category><![CDATA[Kindness]]></category>
		<category><![CDATA[customer service]]></category>

		<guid isPermaLink="false">http://unfrown.com/?p=91</guid>
		<description><![CDATA[Today at the local Whole Foods market, the barbeque pulled chicken I usually buy in the smokehouse area looked different.  
The server told me that they changed their recipe and now mix two sauces together.  
Since the second sauce has ingredients I can&#8217;t eat (allergies), I asked him to give me plain pulled [...]]]></description>
			<content:encoded><![CDATA[<p>Today at the local Whole Foods market, the barbeque pulled chicken I usually buy in the smokehouse area looked different.  </p>
<p>The server told me that they changed their recipe and now mix two sauces together.  </p>
<p>Since the second sauce has ingredients I can&#8217;t eat (allergies), I asked him to give me plain pulled chicken instead.  I then proceeded to pick up a bottle of Carolina BBQ sauce, and planned to mix it with the chicken at home.</p>
<p>No sooner had I put the sauce into my cart when he said, &#8220;since I&#8217;m pulling the chicken anyway, why don&#8217;t I mix up a special batch for you with just the Carolina BBQ sauce?&#8221;  And he proceeded to make me my own fresh container of hand-pulled barbecue chicken!</p>
<p>He didn&#8217;t have to do that.  </p>
<p>When I thanked him, he said with a smile, &#8220;No problem.  Whenever you come in, if I&#8217;m here, I&#8217;ll make you a batch.&#8221;  Wow.  </p>
<p>One often hears that customer service has declined through the years, and is no longer an integral part of doing business.  &#8220;The customer is always right&#8221; philosophy that once drove business owners has been replaced with a lingering societal complacency.</p>
<p>But thankfully, in a little smokehose kiosk of a big supermarket retailer is one young man who understands that a happy customer is the key to business success.  </p>
<p>He definitely brightened my day.  </p>
<p>And you know I&#8217;ll be buying more pulled chicken.  <img src='http://www.unfrown.com/wp-includes/images/smilies/icon_smile.gif' alt=':-)' class='wp-smiley' /> </p>
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